Returns & Exchanges
At Numerana, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all eligible items. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution through a refund or replacement.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return.
- 2.Package Your Items
Place the items in their original packaging with all tags attached, ensuring the products are in unused and resellable condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5 to 7 business days.