Frequently Asked Questions
Everything you need to know about shopping with Numerana.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.
Do you offer international shipping?
Numerana currently ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How can I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature on the website from Monday to Friday, 9 AM to 5 PM EST.